AI receptionist for restaurants
Nacho answers your restaurant's phone and handles the calls that pull your staff off the line: are you open, where are you, how much is it, how long will it take. Every answer comes from your own menu, hours and settings, and Nacho takes the order too.
What callers ask, and what Nacho says
- “Are you open?”
- Nacho knows your weekly hours, whether you're open right now, and when you open next.
- “Where are you?”
- Your address, plus the parking and directions you've written in your settings.
- “How much is the large?”
- Prices, sizes and add-ons straight from your menu. If you've marked an item sold out, Nacho says so.
- “How long for a pickup?”
- A ready time worked out from the prep times you set for each item.
- “Do you have parking?”
- Parking, policies, what makes your place different: Nacho answers the questions you've written answers to.
- “Can I talk to someone?”
- Nacho can transfer the call to a number you choose, like the kitchen line or a manager's cell.
- “I'd like to place an order.”
- Nacho takes the order, prices it from your menu, and reads it back with the total.
Every call, or just the ones you miss
You choose which calls reach Nacho, and set it up once with your phone company.
Every call
Nacho answers every call, so nobody on your staff has to stop and pick up.
Only missed calls
Your staff answers first. If nobody picks up, the call goes to Nacho.
Only when you're busy
When your line is already in use, the next caller reaches Nacho instead of a busy signal.
You stay in charge
- Your voice
- Pick the voice callers hear. Every call opens the same friendly way: thanks for calling, a quick heads-up that they're talking to an AI, and what can I get you.
- Your answers
- Add the questions your customers ask, with the answers in your own words.
- A pause switch
- Closing early or for the day? One switch tells callers you're closed and stops new orders until you turn it back off.
- Every call in your dashboard
- See recent calls with the caller's number, time and length, and every order with its items and prices. Turn on call recording to keep a recording and transcript too.
Questions owners ask about an AI receptionist
How does an AI receptionist work for a restaurant?
You forward your restaurant's phone to Nacho, for every call or only the ones your staff can't get to. Nacho answers with your restaurant's name, then handles the call using your menu, your hours and the answers you've written. Orders show up on your Orders screen, and calls show up in your dashboard.
Can Nacho answer more than one call at a time?
Yes. Nacho can talk with several callers at the same time, so a rush of calls doesn't have to wait for one person on the phone.
What if a caller asks something Nacho doesn't know?
Nacho never guesses. If the answer isn't in your menu, hours or settings, Nacho tells the caller plainly and keeps helping with the rest. If you've set a transfer number, callers can also ask to be put through to your staff.
Will callers know they're talking to an AI?
Yes. Every call opens with a quick heads-up that the caller is talking to an AI, and that the call's recorded if you turn recording on. If a caller asks again, Nacho answers honestly, as your restaurant's AI host.
Does Nacho take orders too?
Yes. Nacho takes phone orders from your menu, asks about any choice that changes the price, and reads the order back with the total before the call ends.
What does Nacho cost?
Plans start at $220 a month, which covers about 160 calls. There's no contract, and every plan has a 30-day money-back guarantee.
Hear Nacho answer a call
Enter your number and Nacho calls you. Ask about hours or prices, or place an order, and hear how Nacho handles it.